Return Policy
We want you to be happy with your order. Here's how returns work — and please reach out before sending anything back.
Unopened Merchandise
We accept returns within 30 days of delivery for unopened merchandise in its original condition. To start a return, please contact us first so we can walk you through the process.
Opened Trading Card Products
Because of the nature of trading card games, opened trading card products cannot be returned. Once sealed product or packs have been opened, the contents can't be verified or resold, so these items are final sale. The same applies to any other opened sealed merchandise, such as booster-style tabletop or collectible products, where contents can't be verified once opened.
Singles & Individual Items
Single cards, and individual items like supplies, tabletop and RPG accessories, video games, comics, and collectibles, may only be returned if they were received damaged or incorrect. If an item arrives in a condition that doesn't match its listing, or you received the wrong item, contact us right away and we'll make it right.
Contact Us First
Please contact us before returning any item. Reaching out first lets us confirm eligibility, provide return instructions, and resolve issues as quickly as possible.
Refunds
Once we receive your return, we'll inspect the item and process your refund. Approved refunds are issued to your original payment method after inspection is complete.